We are committed to protecting the privacy of aged care and home care recipients as well as staff and volunteers and the confidentiality of information relating to them.
We have ensured that our processes and systems adhere to the Commonwealth Privacy Act 1988 (the Act) and the Australian Privacy Principles (the APPs).
Telephone: (03) 9559 9600
Mail: PO Box 2250 Moorabbin VIC 3189
Download ‘Arcare-Privacy-Policy‘ here.
Collection of Information Statement
Where it is reasonable for us to do so, we will collect your personal information from you directly, but we may also collect information about you from third parties, as permitted or authorised by law. For example, we may collect personal information about you from your legal guardian or from your next of kin.
If you do not provide to us the information we request, then the primary consequence may be that we are unable to fulfil the purpose(s) for which we request the information. For example, where you are applying to become one of our residents and you do not complete the application form, then we may be unable to process and accept your application.